Hey, I am Mert
It is pronounced /mɛrt/, or "MEHRT"
Results-driven technology professional with 3+ years of remote work experience in technical support and solution implementation with a proven track record of collaborating with development teams to deliver technical solutions that enhance operational efficiency and user experience. Demonstrated excellence in product support, customer service, and technical troubleshooting, consistently maintaining top KPI scores in handle time and accuracy over 98% in current position.
Highlights
- Technical Skills: Adobe Creative Suite, Microsoft 365, JavaScript, CSS, HTML, Webflow, Node.JS
- Languages: Bilingual (English, Turkish)
- Technologies:Adobe Creative Suite, Microsoft 365, Google Workspace, Slack
- On-going Professional Developments: Web Development Fundamentals - HTML/CSS, JavaScript, Node.JS, SQL